Starbuck’s is not the place you would expect to find advice about evaluation. But here’s a really useful reminder that was printed on their cups as part of their series The Way I See It.
You can learn a lot more from listening than you can from talking. Find someone with whom you don’t agree in the slightest and ask them to explain themselves at length. Then take a seat, shut your mouth, and don’t argue back. It’s physically impossible to listen with your mouth open.
— John Moe